The Motley Fool has a disclosure policy. 3 Customer Retention Strategies to Avoid Like the Plague© Provided by The Motley Fool Woman trying on hat while boutique shopping with a friend.© Getty ...

Customer Retention Strategies Ecommerce Companies Should Apply In 2023 Customer retention is more valuable than you think. Elevate your customer retention practices to grow your revenue and ...

Some T-Mobile customers are reportedly receiving generous retention offers when they attempt to cancel their plan.

7 Small-Business Strategies for Customer Retention Customer retention is an ongoing process, and it requires a genuine commitment to understanding and meeting your customers’ needs.

Customer Loyalty Is Profitable With the increases in the customer acquisition costs (CACs) over the past few years, customer retention and reducing churn has become a top priority for many brands.

5 B2B Customer Retention Strategies To Drive Repeat Business Watch on-demand for expert, actionable insights from Moxo, as we address the challenge of building long-term relationships and keeping ...

T-Mobile also reported the lowest postpaid phone churn in its history at 0.87% for the year, underscoring the effectiveness of its customer retention strategies.

Now, in a recent interview, T-Mobile CEO Mike Sievert shared the company’s plans to capitalize on artificial intelligence (AI) for customer retention.

Concerns about T-Mobile's brand commitment to customer service exist, but reduced competition lessens the impact on customer retention.