So I've inherited a client that has a pretty slick Cisco IP phone setup. They are using Unity for voicemail and Unified Communications Manager for phone stuffs. The problem is my background is all ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.

Survivable Remote Site Telephony (SRST) is a Cisco Unified Communications Manager (CUCM) call processing backup mechanism that allows Cisco IP phones to register to a Cisco router. A Cisco router in ...

Affordable and offering great audio quality, Cisco's range of IP phones make fantastic all-round choices for businesses. Why you can trust TechRadar We spend hours testing every product or service we ...

I just purchased new Cisco 7940 phones and tried to load the SIP 7.4 firmware to run with Asterisk@home 2.2. I'm not sure where I went wrong, but I uploaded the SIP firmware to the TFTP directory on ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...