Microsoft has signed five separate agreements with five social-networking leaders via which each will allow its users to share contact data with Microsoft in a more secure way. In a blog post on March ...

One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact platform, it brings ...

Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...

Microsoft Teams was introduced in 2017 as a unified communication and collaboration platform aimed at helping businesses and organizations get things done. Microsoft leveraged the company’s existing ...

There are many instances where we notice that a charge has been declined due to insufficient funds, an expired card, or changes made to the billing information. So, Microsoft bills the account again ...

For today’s successful unified communications and collaboration (UCC) systems, robust contact centre (CC) functionality is now table stakes, and to take the leading collaboration application to that ...

This post explains how to fix Microsoft Account error Your account has been locked. Several users have reported that Microsoft has locked their accounts without any ...