ATLANTA--(BUSINESS WIRE)--Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered ...

Hard Rock International’s latest hotel chain, Reverb By Hard Rock, is opening its first location this fall in Atlanta, GA with cutting-edge guest experience technology provided by Bigbuzz Marketing ...

Airlines and hotel chains are spending more than ever to modernize operations and improve efficiency. But according to new ...

Pictured from left to right: Kristian Toivanen, Aurelia van Lynden, Rasha Lababidi, Dan Clayton Kempinski Hotels has announced the appointment of three new Vice Presidents – Kristian Toivanen, Aurelia ...

Once you reach your room, take a moment to assess its condition. Stains on the carpet, a musty smell, or malfunctioning ...

The third-party hotel management market is a unique niche for which there is very limited information available on competitor performance on guest satisfaction. While hotel operators rely on ...

In a world where connectivity is king, hotels face an ever-evolving landscape of guest expectations. As the industry adopts cloud-based solutions to meet these growing demands, new standards are being ...

Questions around the predictability of supply chains continue to underpin a difficult hotel operating environment. Furthermore, guest expectations have become much more nuanced and personalized than ...

ALPHARETTA, Ga.--(BUSINESS WIRE)--More than one-third of adults expect to visit a casino during the next 12 months, according to the October 2023 edition of the American Gaming Association Outlook.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer satisfaction, reservation rates and profits—the cornerstone elements of a ...

The travel and hospitality industry is rebounding close to pre-pandemic levels and hoteliers are rejoicing. Wellness tourism is projected to total $817 billion this year and $1.3 trillion in 2025.

Inconsiderate hotel guests disrupt other travelers with excessive noise and disregard for hotel rules. Guests should be mindful of hallway conversations, especially during quiet hours. Three questions ...