As the pieces of Microsoft's recent sales reorganization are continuing to fall into place, Microsoft is undertaking a massive overhaul of its Premier Support organization -- its services unit that ...

Matt Asay is a veteran technology columnist who has written for CNET, ReadWrite, and other tech media. Asay has also held a variety of executive roles with leading mobile and big data software ...

"Microsoft Unified Support" is the company's new program aimed at providing technical support to organizations. Microsoft Unified Support will be replacing the current Premier Support program. The new ...

Microsoft announced its new Microsoft Services Premier Ultimate support service Monday. The new plan joins the Microsoft Services Premiere Support line of offerings with an enterprise-class support ...

Starting Dec. 3, 2018, Microsoft will funnel Intune support requests from organizations with Microsoft Premier support accounts toward the Azure Portal (portal.azure.com), instead of the Microsoft ...

Microsoft has added a new level of technical support for enterprise customers that it says helps them draft a long-term road map to improve the reliability and quality of their IT networks. Premier ...

ST. LOUIS, March 9, 2020 /PRNewswire-PRWeb/ -- US Cloud today formally announced the recent launch of the US Cloud Premier Support for Microsoft Technologies - Reseller Program, a channel program that ...