When most people sit down to write a business letter, their first inclination is to write formally – sometimes too formally. While a business letter should be professional and polite, it doesn't have ...

Congratulations to Mayor Suzanne LaFrance on her recent election. I happen to visit Anchorage regularly, and I have a friendly suggestion. It is amazing to drive through downtown Anchorage without ...

Most people prefer using readily available templates to send friendly letters. Others prefer emails and instant messages to convey their informal messages. Even though these methods make the cut on ...