Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

Few pieces of tech jargon are as unwieldy as CRM–customer relationship management. But what CRM systems do is actually quite simple. A CRM system is like an electronic Rolodex souped up so that every ...

Learn how to evaluate, test, and roll out top-rated CRM software with a clear, practical framework that drives real ROI and ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

You can have the best intentions, understand the value of CRM and be prepared to spend big money to buy and develop it, but at the end of the day, there’s one key group that can sabotage it — its ...

There can be little doubt that businesses that fail to identify, generate and subsequently manage potential new customers ultimately pay a heavy price. But despite this, many small-to-medium ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I was having a conversation with a friend the other day about ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...