A new computer-use capability allows agents to perform tasks in a hosted browser or cloud-based virtual PCs using Windows 365 ...

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Women in Insurance NEXT honoree, Korey Bruner, is vice president of underwriting operations, inland marine, for Argo Group.

Ignite conference is being held in San Francisco this week, and the analysts at J.P. Morgan said the software and cloud giant revealed a compelling case for its version of enterprise AI and what it ...

For more than 25 years, Quest has partnered closely with Microsoft, earning Microsoft Partner of the Year recognition six times. This long-standing, strategic relationship ensures customers benefit ...

Tier3Tech’s work with ORS, a leading engineering consultancy, demonstrates this approach. In 2021, ORS was operating ...

By combining Dynamics 365 Supply Chain with Microsoft Copilot and AI, we're helping clients work smarter and faster, and to become more resilient. We are shaping the future of supply chain innovation ...

In towns shaped by American industry, small and mid-sized manufacturers face daily realities that go unnoticed. They don’t ...

Since many companies rely on Microsoft apps, Agent 365 can connect with first-party apps, such as Outlook, Word, Excel, Power ...

Albertsons' partnership with Microsoft “aligns directly with our technology vision for our Customers for Life strategy, where ...

Radenta Technologies, one of the country’s leading solutions integrators, is offering a 30-day-free Microsoft 365 Business Premium Trial to give those interested a first-hand experience of Microsoft’s ...

Microsoft AI is working across many fronts to make the promise of generative artificial intelligence real, providing resources, information and access to help media outlets, journalists and ...