The Pulse clinical operating system is a holistic tech-enabled management system that was developed and deployed at Prisma ...

A basic digital literacy curriculum for smartphones and laptops, delivered in classes or one-on-one by trained digital ...

Dr. Victor Montori, MD, MSc, Robert H. and Susan M. Rewoldt Professor of Medicine and leader of the Knowledge and Evaluation Research (KER) Unit at the Mayo Clinic and Co-Founder of The Patient ...

How do we produce better health outcomes and an exceptional experience at a lower cost, at scale, every day? Learn how a large health care services company is striving to serve its population’s ...

In 2020, a group of payers founded CivicaScript, a nonprofit generic drug supplier, with the goal of reducing generic drug prices using an innovative organizational structure called the health care ...

In this article, the authors discuss the growing crisis of opioid access barriers for people with serious illness, who commonly require these medications as a first-line pain treatment. The authors ...

A majority of NEJM Catalyst Insights Council respondents are comfortable and confident using virtual platforms to deliver care to patients, but far fewer say their organizations have the needed ...

AI poses challenges and opportunities that require qualitative change in the skills of leaders of health care organizations. It remains essential that leaders have expertise in operational excellence ...

The impact of using AI to guide patient care or operational processes depends on the interplay between the AI model’s output, the decision-making protocol based on that output, the capacity of the ...

This article highlights the persistent challenges and opportunities surrounding the impact of value-based care (VBC) arrangements on patient safety, despite the widespread adoption of VBC models. In ...

We need to redesign the care delivery model in a way that allows physicians to be the good doctors they are while still providing patients with full access to care. Physician shortages are a worsening ...

Person-centered care has been advanced as an effective framework for improving patient satisfaction. By considering biopsychosocial factors — including socioeconomic status, environment, intellectual ...