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When digital asset management is done right, it gives teams easy access to the best, brand-safe content they need and creates ...

Customers can now focus on creating digital experiences while ensuring patient data is secure and protected NEW YORK, Nov. 20, 2024 /PRNewswire/ -- Optimizely, the leading digital experience platform ...

Kevin Li, SVP, product strategy & operations, for Optimizely, told CMSWire in an interview ahead of Opticon his company is ...

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List Recognizes Groundbreaking Advancements Redefining the Way We Work and Live (NEW YORK, NY) November 19, 2024 — Aquant, the leader of AI for customer service, specializing in manufacturers, today ...

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Evolving to Genesys Cloud leads to over 100% improvement in call answer rates and zero staff turnover SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience ...

Extending its leadership position as the first AI-powered DXP, Optimizely enhances Opal with customizable, brand-aware AI agents to serve any marketing use case SAN ANTONIO, Nov. 19, 2024 /PRNewswire/ ...

Stories of the Call Center welcomes Colleen Beers, a seasoned CX leader with over 20 years of experience in the contact center industry. People want to feel part of it. They want to help drive the ...

Prediction markets thrived, Elon got his wish, Facebook sat out, podcasts dominated and Silicon Valley mattered.